Practical Strategies for Working Successfully with Difficult, Demanding and Hard-to-Please Parents of Students with Special Needs (Grades K-12)

Practical Strategies for Working Successfully with Difficult, Demanding and Hard-to-Please Parents of Students with Special Needs (Grades K-12)
 
 NEW Seminar Presented by Vicki Niswander Outstanding Educator, Consultant and National Presenter

Specifically Designed for General Education Teachers, Special Education Teachers, School Psychologists, Specialists, Counselors, Speech-Language Pathologists, and Administrators Serving Students with Special Needs in Grades K-12

Practical strategies to communicate effectively with demanding, defiant or hard-to-please parents
Highly effective steps for problem solving with difficult parents of students with special needs
Powerful techniques to defuse confrontations with parents and resolve conflicts
How to conduct highly successful parent conferences and IEP meetings - even when dealing with difficult people
The best ways to deliver messages to difficult parents , even when they may not want to hear what needs to be said 
 PRACTICAL STRATEGIES
 In addition to our own experience as teachers, current research shows that positive parent involvement translates directly into increased academic and social gains for students with special needs. Yet we also know that some parents of students with special needs can be demanding, defiant and very difficult to work with. How do we communicate effectively with these parents, defusing confrontations and winning their trust? What techniques can we use to address their concerns, guide parent conferences and IEP meetings in positive directions and still deliver the messages to parents that they may not want to hear? You will be given the answers to these questions - and many more - throughout this outstanding seminar. Vicki Niswander, a teacher and talented presenter who has worked successfully with demanding, defiant, hard-to-please parents of students with special needs, has designed this fast-paced day to share dozens of practical strategies that will
enhance your success and reduce your stress in working with challenging parents. During the day you will learn how to overcome the most common barriers to successful communication and how to prevent and resolve conflict with parents of students with special needs. Vicki will share a wealth of practical techniques to defuse confrontations, deal effectively with parents' anger and frustration and invite positive parental participation. You will learn how to gain and keep the trust and respect of parents despite disagreements and how to win the support of even your most difficult parents. Join Vicki for a worthwhile day packed with practical, usable techniques to enhance your ability to work with challenging parents of students with special needs.
 
TEN KEY BENEFITS OF ATTENDING

Learn How to Deal Effectively with Difficult Parents of Students with Special Needs
Discover outstanding techniques to facilitate effective communication with your most challenging parents . . . Proven ways to move from confrontations to understanding and collaboration
Communicate More Easily with Demanding, Defiant or Hard-to-Please Parents
Increase your understanding of the motivation behind difficult parent behavior and why communication breaks down . . . Practical, easy-to-use solutions for even the most challenging situations
Discover the Most Effective Ways to Gain Support of Difficult Parents
Learn proven techniques to gain cooperation from challenging parents . . . Discover how to recognize and overcome the barriers to a productive relationship with the parents of all your students - especially those who have special needs
Decrease Your Frustration and Increase Your Success
Establish powerful communication routines that build rapport and strengthen positive interactions with difficult parents . . . Proactive ways to reduce your stress
Engage Difficult Parents in Actively Supporting the Achievement of Their Child with Special Needs
Help your demanding parents understand how they can best help their children . . . Strategies to increase effective parent involvement in
ways that support you and your students
How to Write and Speak to Parents in the Most Effective Ways
Learn how to use letters, newsletters, memos, and emails that have a positive impact on parents . . . How to write and speak so that parents clearly understand your message
Decrease Conflict and Boost Cooperation and Support from Parents
Learn proactive strategies to reduce conflict . . . Discover win/win negotiation techniques that build support and have the most positive outcome for students
Facilitate IEP Meetings and Parent Conferences with Positive Results
Discover effective strategies to prevent misunderstandings, anger and tears that can thwart an effective IEP . . . Techniques to engage parents in following through with their commitments
Develop Positive Relationships with Parents from Multiple Ethnicities and Cultures
Increase your level of understanding of differences in cultural norms, family structure, interaction styles, and language . . . Learn how to communicate effectively and deal with parents' frustrations and anger
New Ways to Appreciate the Experience and Perspective of Parents of Students with Special Needs
Gain familiarity with the "Ten Truths of Parent Involvement" . . . Learn the importance of empathy in building better relationships with demanding, difficult parents 
 SPECIFIC TOPICS

Here's what you'll learn:

Positive techniques to communicate with even your most difficult parents of students with special needs
How to deliver your message so it is clearly understood
Techniques to use in writing letters, newsletters, notes, and emails that will have a positive impact on parents
Proven ways to move from conflict to collaboration
Why communication breaks down and how to keep it on track
Highly effective techniques to gain cooperation from your most demanding parents
Practical strategies to reduce your stress when dealing with challenging parents
Tips for increasing positive parent involvement in your classroom or program
How to use win/win negotiation techniques to build support from parents
Techniques to make your IEP meetings and parent conferences run like clockwork with fewer conflicts and better results
Tips for knowing when to write, call or meet face-to-face to maximize impact and avoid conflict
How to deliver bad news with respect and sensitivity
How to speak in terms that parents understand even if they don't agree
Effective strategies to decrease conflict and boost cooperation of parents with special needs
Successful tips for avoiding the roadblocks of miscommunication
How to defuse confrontational situations and change the focus to working collaboratively 
 A MESSAGE FROM YOUR SEMINAR LEADER, VICKI NISWANDER
 
 Dear Colleague:
 
In my experience as a teacher, nothing has been more frustrating than those times when I have had to deal with angry, demanding parents of students with disabilities. Yet, as a parent of a student with disabilities, I understand the anxiety and frustration that may cause a parent to be challenging for teachers to work with. Learning to communicate effectively with difficult parents who are hard to please has enabled me to defuse confrontations and win their trust. It has also opened the door to involving these parents in a much more positive way in their child's education. I look forward to sharing with you what I have learned about working with difficult parents. Throughout the day I will give you dozens of practical ideas and proven strategies that will reduce your stress in dealing with
challenging parents of students with special needs. You will learn how to communicate more effectively with difficult parents, how to conduct productive IEP meetings and parent conferences so that misunderstandings are avoided, and how to use win/win negotiation techniques that resolve conflicts. Most
importantly, I will share a wealth of practical strategies to move from conflict to collaboration in ways that will positively involve parents in supporting you and their child. I look forward to sharing dozens of practical, ready-to-use ideas with you to enhance your ability to work successfully with the challenging parents of
your students with special needs.
 
Sincerely,

Vicki Niswander
 
P.S. You can count on practical ideas that you can use immediately in working with difficult, demanding and hard-to-please parents. WHO SHOULD ATTEND Educators working with students with special needs in Grades K-12: Special Education Teachers, General Education Teachers, School Psychologists, Specialists,
Counselors, Speech-Language Pathologists, and Administrators. 
SPECIAL BENEFITS OF ATTENDING 
Extensive Resource Handbook
Each participant will receive an extensive resource handbook specifically designed for this seminar. Included in the handbook are:
Ready-to-use ideas and strategies for dealing with demanding, difficult and challenging parents of students with special needs
Practical communication tips to move from conflict to cooperation
Outstanding suggestions for conducting successful IEP meeting and parent conferences
Specific techniques for writing letters, newsletters, memos, and emails that have a positive effect on parents
Web resources, reproducible forms, surveys and data collection systems, and a bibliography of practical books and materials

Meet and Share
This seminar provides a great opportunity for participants to meet and share ideas with other educators interested in solutions to working with difficult, demanding parents of students with special needs. 
 Consultation Available

Vicki Niswander will be available at the seminar for consultation regarding your questions about the unique needs for successfully dealing with difficult parents.
Semester Credit Option: Graduate elective credit available with an additional fee and completion of a follow-up practicum project.
Details for direct enrollment with Chapman University (California) available at the seminar.
Meet Inservice Requirements: At the end of the program, each attendee will receive a certificate of participation that may be used to verify hours of participation in meeting inservice requirements. 

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